MiraMira

Privacy Policy

MiraMira Privacy Policy

Introduction

Catenate Corp. (Company or “we) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide to the Company’s mobile application, tablet application, technology platform, and website including any content, functionality, and services offered on or through such application, website, or platform (collectively, “MiraMira“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On MiraMira;
  • In email, text, and other electronic messages between you and MiraMira.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website, application, platform, etc. operated by Company or any third party; or 
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on MiraMira.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This Privacy Policy is incorporated within our Terms & Conditions.  By checking your acceptance of our Terms & Condition, you accept this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use MiraMira. 

Information Covered by this Privacy Policy

This Privacy Policy only applies to personal information (as defined below).  This policy excludes the following categories of information:

  • Publicly available information from government records.
  • Deidentified or aggregate consumer information.

Personal Information We Collect About You and How We Collect It

We collect several types of information from and about MiraMira users, including information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information“).   In particular, MiraMira may collect the following categories of personal information (note: some information may overlap in multiple categories:)

We collect the information detailed above:

  • Directly from you when you provide it to us or with your consent e.g. when you create an account with us and answer questions pursuant to our quizzes.
  • Automatically as you navigate through MiraMira including traffic data, location data, and other communication data. Information collected automatically may also include usage details, details of your visit to MiraMira, IP addresses, and information collected through cookies and other tracking technologies.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of MiraMira. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to MiraMira. 
  • Flash Cookies. Certain features of MiraMira may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on MiraMira. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages on MiraMira and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

How We Use Your Personal Information

We may use, or disclose the personal information we collect for one or more of the following purposes: 

  • To create user profile and user analytics so we can make our recommendations for courses and learning institutions.
  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about MiraMira, we will use that personal information to respond to your inquiry. 
  • To provide, support, personalize, and develop MiraMira 
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud
  • To create, maintain, customize, and secure your account with us.  
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize the MiraMira experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and through MiraMira and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of MiraMira.
  • For testing, research, analysis, and product development, including to develop and improve MiraMira.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

Disclosure Sharing, and the (Non)Sale of Your Personal Information

We may share your personal information by disclosing it to a third party for a business purpose.

  • To contractors, service providers, and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it. For example, if you consent to the sharing of your profile and/or analytics to a learning institution.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.  For example, with your consent, we will share your personal information with third parties to send you promotional emails.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

We do not sell personal information. 

FOR CALIFORNIA CITIZENS – Your Rights and Choices

The California Consumer Privacy Act of 2018 (“CCPA”) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.  

PLEASE NOTE THAT THE EXERCISE OF YOUR RIGHTS DEPENDS ON WHETHER WE ARE A “COVERED BUSINESS” UNDER THE CCPA.  CURRENTLY WE ARE NOT A COVERED BUSINESS.  WE WILL HONOR YOUR RIGHTS BELOW WHEN WE BECOME A COVERED BUSINESS.

CA’s Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).

CA’s Right to Delete 

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: 

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  7. Comply with a legal obligation.
  8. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Your CA Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by either: 

  • [Calling us at [TOLL-FREE NUMBER].
  • Emailing us at support@MiraMira.com

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.  You may also make a request to know or delete on behalf of your child. 

You (or your guardian acting on your behalf) may only submit a request to know twice within a 12-month period. The request to know or delete must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include your or your parent’s legally authorized driver’s license or passport.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. 

You do not need to create an account with us to submit a request to know or delete. 

We will only use personal information provided in the request to verify the requestor’s identity or authority to make it. 

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please [contact support@MiraMira.com].

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

You can review and change your personal information by logging into MiraMira and visiting your account profile page.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of MiraMira, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to MiraMira. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the MiraMira.

No Discrimination for Exercising CA Rights

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting MiraMira and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

support@catenate.io.